Unlocking a file in a Contribute site

Sometimes a remote file in a Contribute site appears to be checked out, but the file isn't actually locked on the user's computer. When this happens, unlock the file to enable users to edit it.

Note: Before following this procedure, be sure that the file really isn't checked out. If you unlock a file while a Contribute user is editing it, multiple users might edit the file at once, which can result in loss of data.

To unlock a checked-out file:

1. Do one of the following:
   • Open the file in the Document window, then select Site > Undo Check Out.
   • In the Files panel (Window > Files), right-click (Windows) or Control-click (Macintosh), then select Undo Check Out.

   A dialog box might appear, indicating who has the file checked out and asking you to confirm that you want to unlock the file.

2. If the dialog box appears, click Yes to confirm.

   The file is unlocked on the server.

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